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Text “Customer Service” to 65548 To send us your questions via SMS.
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Please use the contact information below. Our customer service team is available Monday – Friday, 8am – 4pm MST.

Phone: +1-800-640-3456

Email: support@newagenatural.com

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Happy With The Product

Happiness Guarantee

If you are not satisfied with your order, reach out to us and we will make it right!
FREE U.S. SHIPPING

FREE U.S.
SHIPPING

happiness guaranteed

HAPPINESS
GUARANTEE

TRUSTED QUALITY

TRUSTED
QUALITY

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Frequently Asked Questions

We’re here to help you understand how New Age can work for your lifestyle. If you don’t find the answers you need, contact our team by phone, chat, email, or text — we’re here to help.

Where Are You Located?

Our home office is located in the sunny Phoenix Valley! Specifically in Scottsdale, Arizona, just a little east of downtown Phoenix:
8455 N. 90th Street
Scottsdale, Arizona 85258
United States

What Are Your Normal Business Hours?

Our Customer Support Team is available Monday-Friday from 8am-4pm Mountain Standard Time (MST). Our offices are closed over the weekend.

New Age observes the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day.

New Age observes the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day.

Do You Have A Store I Can Visit?

We are an eCommerce-based company and sell our products on NewAgeNatural.com, as well as on our Amazon store. As long as it says “Sold by New Age,” rest assured it’s coming from us!

Where Are Your Hemp Products?

We do sell hemp products and we are working on bringing them to this website, however we currently have our hemp products separated from our other products due to advertising restrictions. You can shop for our hemp products here: http://www.newagenaturalshemp.com

There Are Multiple Charges Showing On My Account But I Didn’t Receive An Order Number.

If you attempted to place an order and received an error that the billing address was incorrect, this attempt will show on your bank statement as a “pending transaction.” These transactions typically clear within 1-5 business days depending on your bank.

How Do I Use More Than One Discount Code?

Our site allows for only one discount code per order.

How Do I Leave Feedback/Provide A Suggestion?

Feel free to reach out to our Customer Support Team.
We would be more than happy to hear from you!

How Do I Find Out About Discounts Or Deals That Are Running?

We send out text messages and email blasts to customers who are subscribed to our notifications. To be notified of future deals, please click the “Stay In Touch?” button below and fill out the form.

For interactive opportunities and live updates, follow us on our social channels Facebook, Instagram, and Pinterest (@newagenatural).